COOKIE POLICY

Last Updated: 23 September 2026

This Cookie Policy explains how ARK Guarding Solutions ("ARK", "we", "us", or "our") uses cookies and similar technologies when you visit our website.

We use cookies to help our website function correctly, understand how visitors use our website, improve our services and, where applicable, support our marketing activities.

This policy should be read alongside our Privacy Policy and Terms & Conditions.

1. WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device and remember certain information about your visit.

Cookies can perform different functions, including helping websites:

• Operate correctly;

• Remember preferences;

• Improve performance;

• Understand visitor behaviour;

• Measure website traffic;

• Provide relevant content;

• Support advertising and marketing activities.

2. HOW ARK USES COOKIES

ARK may use cookies and similar technologies for purposes including:

• Essential website functionality;

• Security;

• Website performance;

• Analytics;

• Visitor statistics;

• Remembering preferences;

• Improving website functionality;

• Understanding how visitors interact with our website;

• Marketing and advertising, where applicable.

The specific cookies used on our website may change from time to time as we add, remove or update website functionality and third-party services.

3. TYPES OF COOKIES WE MAY USE

3.1 Strictly Necessary Cookies

These cookies are required for the website to function properly.

They may be used for purposes such as:

• Website security;

• Page functionality;

• Form functionality;

• Session management;

• Cookie consent preferences;

• Preventing fraudulent or malicious activity.

These cookies generally cannot be disabled through our website's cookie settings because the website may not function correctly without them.

3.2 Functional Cookies

Functional cookies allow the website to remember information and preferences you have previously provided.

For example, they may remember:

• Cookie preferences;

• Language preferences;

• Certain website settings;

• Other functionality choices.

These cookies improve your experience but may not always be essential for the website to operate.

3.3 Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information such as:

• Pages visited;

• Number of visitors;

• Time spent on pages;

• Traffic sources;

• Device type;

• Browser type;

• General geographical information;

• Website interactions.

We may use this information to:

• Understand website performance;

• Identify popular pages;

• Identify technical problems;

• Improve website navigation;

• Improve our content;

• Measure marketing activity.

Where required by law, analytics cookies will only be placed on your device after you have provided consent.

3.4 Marketing Cookies

Where applicable, marketing cookies may be used to understand how visitors interact with our website and to support advertising or marketing campaigns.

These cookies may allow us or relevant third-party providers to:

• Measure advertising performance;

• Understand website conversions;

• Build advertising audiences;

• Display relevant advertising;

• Track interactions with marketing campaigns.

Marketing cookies will only be used where we have the appropriate legal basis and, where required, your consent.

4. THIRD-PARTY COOKIES

Some cookies on our website may be placed by third-party service providers.

These providers may include services used for:

• Website analytics;

• Advertising;

• Marketing;

• Embedded content;

• Security;

• Website functionality;

• Contact forms;

• Social media features.

Third-party providers may process information collected through cookies in accordance with their own privacy policies.

Examples of third-party services that may be used on our website include analytics, advertising, social media, mapping, video or other embedded services.

The exact third-party services used may change over time.

5. COOKIE CONSENT

Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device.

When you first visit our website, you may be presented with a cookie banner or consent management tool allowing you to:

• Accept all cookies;

• Reject non-essential cookies;

• Manage individual cookie categories;

• Change your preferences.

You can change or withdraw your cookie preferences where our website provides an appropriate cookie management facility.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. STRICTLY NECESSARY COOKIES

Some cookies are considered strictly necessary because they are required to provide a service or functionality you have specifically requested or because they are necessary for the operation or security of the website.

These cookies may operate without consent where permitted by applicable law.

We will aim to limit these cookies to what is reasonably necessary for their intended purpose.

7. HOW LONG COOKIES LAST

Cookies may be either:

Session Cookies

These cookies are temporary and are deleted from your device when you close your browser.

Persistent Cookies

These cookies remain on your device for a defined period or until you delete them.

The length of time a particular cookie remains active depends on its purpose and the provider responsible for setting it.

8. MANAGING COOKIES

You can control or delete cookies through your browser settings.

Most browsers allow you to:

• View cookies;

• Delete existing cookies;

• Block cookies;

• Block third-party cookies;

• Allow cookies from specific websites;

• Delete cookies when closing your browser.

Please be aware that blocking or deleting certain cookies may affect how our website functions.

9. BROWSER COOKIE CONTROLS

You can manage cookies through the settings of commonly used browsers, including:

• Google Chrome;

• Apple Safari;

• Microsoft Edge;

• Mozilla Firefox;

• Opera.

Browser settings vary between providers and versions, so you should consult the relevant browser provider for instructions.

10. MOBILE DEVICES

If you access our website using a smartphone or tablet, your device or browser may provide controls for managing cookies and similar technologies.

You may also be able to manage advertising or tracking preferences through your device's privacy settings.

11. DO NOT TRACK

Some browsers offer a "Do Not Track" feature.

Because there is currently no universally accepted technical standard for responding to Do Not Track signals, our website may not respond to these signals in all circumstances.

Where applicable, we will continue to follow the consent and privacy controls described in this policy.

12. PERSONAL INFORMATION AND COOKIES

Some cookies may collect information that can identify or relate to an individual.

Where cookie information constitutes personal data, we will process it in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.

Further information about how we process personal information can be found in our Privacy Policy.

13. CHANGES TO OUR COOKIE POLICY

We may update this Cookie Policy from time to time.

Changes may be necessary because of:

• Changes to our website;

• New technologies;

• Changes to third-party services;

• Changes to cookies used on our website;

• Changes to applicable legislation;

• Changes to regulatory guidance.

The latest version will be published on this website.

The "Last Updated" date at the top of this policy indicates when it was most recently revised.

14. CONTACT US

If you have any questions about our use of cookies or this Cookie Policy, please contact:

ARK Guarding Solutions

Email: Support@arkguardingsolution.co.uk

15. REGULATORY INFORMATION

ARK aims to comply with applicable UK legislation and regulatory requirements relating to cookies, electronic communications, privacy and data protection.

This includes applicable requirements under:

• UK GDPR;

• Data Protection Act 2018;

• Privacy and Electronic Communications Regulations (PECR).

CONTACT

ARK Guarding Solutions

Email: Support@arkguardingsolution.co.uk

Last Updated: 23 September 2026